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Quick summary

If you’re on our Consolidated billing model, there are two quick setup steps:
  1. Connect your financial data
    Go to Organization Settings → Financial Data and connect your main business bank account(s) securely via Plaid. This allows us to do a light touch credit check.
    Takes ~5–10 minutes.
  2. Add a payment method
    Go to Organization Settings → Payment Method and add the bank account for automated monthly payments (Direct Debit or ACH).
    Takes ~5 minutes.
Once these are complete, compliance onboarding is complete and legals will be sent for signature.

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Overview

For customers on our Consolidated billing model, where Cloud Capital manages your AWS billing, we ask you to complete a small number of compliance onboarding checks.

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Step 1: Connect your Financial Data

Who: Finance
Time to complete: 5–10 minutes

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What’s required

Connect your financial data to Cloud Capital so we can perform a credit review.

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Why this is needed

Cloud Capital pays your cloud provider on your behalf. To support this, we verify your company’s financial health and carry out light-touch, ongoing credit monitoring. This helps us manage risk and keep billing running smoothly. We use Plaid to securely connect to your bank account(s). Cloud Capital does not see individual transactions — we only review overall balances for credit assessment purposes.

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How to connect your financials

  • Navigate to Organization Settings and select Financial Data
  • Click Connect Financials with Plaid
  • Click Continue to open the Plaid connection
  • Select your primary banking institution
  • Click Continue to Login and sign in to your bank
  • Select your core business account(s)
  • Confirm by clicking Connect account information
Plaid supports multiple connections, please connect your main business account(s).

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Step 2: Add a Payment Method

Who: Finance
Time to complete: ~5 minutes

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What’s required

Add a bank account for automated monthly payments. Cloud Capital collects payment via:
  • Direct Debit (GBP) for UK-based customers
  • ACH (USD) for US-based customers
Payments are securely authorised via Stripe.

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How to connect your payment method

  1. Navigate to Organization Settings and select Payment Method.
  2. Choose your Region based on your company’s location.
  3. Add your Billing Information — this is the email address that will receive payment notifications and invoices.
  4. Add your Payment Method — this is the bank account from which automated payments will be collected.

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What to expect from Cloud Capital billing

Monthly invoices
Invoices are available in the platform at the start of each month for the prior month’s usage. Charges may include fixed, usage-based, or one-time fees. Automated payments
Once invoiced, your pre-authorised payment method will be charged automatically unless otherwise agreed. Late payments
Late invoices may incur a 1.5% monthly interest charge. After 15 days of non-payment, services may be suspended and accounts may be escalated in line with our terms.
Your Account Manager will guide you through both steps and is always happy to help if you have questions along the way.