Billing & Payments — Marketplace

Documentation Index

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If you are a commitment-only customer — where your AWS relationship remains direct and Cloud Capital purchases commitments in-place within your AWS Organization — your billing runs through the AWS Marketplace. This page explains how that billing works, what to expect on your invoices, and how the Guaranteed Savings Rate adjustment appears each month.

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Setting up Marketplace billing

Before billing can begin, you need to accept a private offer from Cloud Capital via the AWS Marketplace. This is a one-time setup step completed during onboarding. How to accept your private offer:

1. Cloud Capital will confirm which AWS Account ID you would like the offer sent to.
2. You will receive an email with the subject line: “Your private offer in AWS Marketplace is ready to accept” — sent from no-reply@suger.cloud.
3. In the email, click the Private offer link under “Step 2: Review and accept the private offer”.
4. This takes you to the AWS Marketplace where you can review and accept the offer.

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Your monthly invoices

As a commitment-only customer, you will receive two invoices from AWS each month.

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Invoice 1 — AWS Usage Invoice

This is your standard AWS bill, issued directly from AWS as it always has been. It covers your infrastructure usage, support, and any other AWS charges. Nothing changes here — this invoice continues on its existing schedule regardless of your Cloud Capital arrangement.

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Invoice 2 — AWS Marketplace Invoice

This invoice arrives approximately one month after your AWS usage invoice and is issued directly from AWS via the Marketplace. It contains a single Cloud Capital line item — the GSR adjustment — which appears under:

Cloud Capital Technologies Holdings Inc

This adjustment is how Cloud Capital ensures you achieve your Guaranteed Savings Rate every month, regardless of how commitments performed.

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How the GSR adjustment works

The GSR adjustment on your Marketplace invoice is a true-up mechanism. It reconciles actual commitment performance against your Guaranteed Savings Rate each month. Because commitment utilization naturally varies — your AWS usage fluctuates, workloads shift, and the mix of on-demand vs committed spend changes month to month — the adjustment keeps your effective savings rate anchored to the GSR regardless of that variability. Depending on how commitments performed that month, it appears as either a fee or a rebate. See Guaranteed Savings Rate for a full explanation of how the rate is calculated and what it covers. When it appears as a fee: If your commitments over-performed — generating savings above your guaranteed rate — Cloud Capital charges a fee that captures the value delivered beyond the guarantee. You still receive your full GSR in net savings; the fee reflects Cloud Capital’s share of the outperformance. When it appears as a rebate: If your commitments under-performed — generating less savings than your guaranteed rate — Cloud Capital issues a rebate to make you whole. Your net savings position is brought back up to exactly the GSR level. Either way, the result is the same: your effective savings rate for the month equals your guaranteed rate. The Marketplace invoice is the mechanism that keeps that promise regardless of month-to-month variability in commitment utilization.

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Example billing timeline

The approximately one-month lag between your usage invoice and the Marketplace invoice is standard AWS Marketplace billing behavior.

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Viewing your net position in Cloud Capital

Within the Cloud Capital application, Cost Insights and Cloud Bills display your net savings position. This reflects:

• Your AWS commitment savings for the period
• Adjusted for the GSR fee or rebate from the Marketplace invoice

The result is a clear, accurate view of your effective savings rate — what you actually saved, net of all adjustments, expressed as a single number you can use for reporting and planning. For a full breakdown of how savings are tracked and reported over time, see Savings Realisation.

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